Artificial Intelligence (AI) refers to computer systems capable of performing tasks that typically require human intelligence, such as learning, reasoning, problem-solving, and language understanding. In recent years, AI has become increasingly integrated into library services to improve efficiency, user experience, and resource accessibility.
Libraries are adopting AI to automate repetitive tasks, enhance digitization efforts, support researchers with smart tools, and streamline cataloging and discovery. This guide provides an overview of how AI can be effectively used across various library functions.
Volume of information – University libraries handle millions of physical and digital resources. AI helps process, organize, and retrieve these efficiently.
User expectations – Students and faculty expect fast, personalized, and 24/7 access to resources, similar to commercial platforms like Google or Netflix.
Resource preservation – AI aids in large-scale digitization and preservation of rare collections, ensuring long-term accessibility.
Data-driven decision-making – AI analytics provide insights into how library resources are used, helping in acquisitions and service planning.
